Contact
Two questions and we connect you with the team that handles your case. No hunting for phone numbers, no forms to fill in.
We ask which location sees you and what you need to write about. After that you continue on WhatsApp or right here on the page, whichever you prefer.
We are open Monday to Friday, 7:30 a.m. to 5:30 p.m. and Saturdays, 8:00 a.m. to 12:00 noon
Our locations
If you need to come in, here is how to reach each one.
See every direct line by department
This list is for people who already know exactly which team they need. If you are not sure, use theEscríbanosbutton above: two questions and we point you to the right channel, so nobody has to transfer you.
Pereira
Calle 14 # 23-105, barrio Álamos
Conmutador (606) 316 0360, opción 1
| Appointments and authorizations | WhatsApp 317 351 3309 · Llamar 317 351 3309Monday to Friday 7:30 a.m. to 5:30 p.m., Saturdays 8:00 a.m. to 12:00 noon |
|---|---|
| Surgery | WhatsApp 316 027 7041 · Llamar 316 027 7041Monday to Friday 7:30 a.m. to 5:30 p.m., Saturdays 8:00 a.m. to 12:00 noon |
| Diagnostic tests | WhatsApp 310 620 9408 · Llamar 310 620 9408Monday to Friday 7:30 a.m. to 5:30 p.m., Saturdays 8:00 a.m. to 12:00 noon |
| Optical shop | WhatsApp 317 665 5081 · Llamar 317 665 5081Monday to Friday 7:30 a.m. to 5:30 p.m., Saturdays 8:00 a.m. to 12:00 noon |
| Requests, complaints and compliments | siaupereira2018@gmail.comMonday to Friday 7:00 a.m. to 6:00 p.m., Saturdays 8:00 a.m. to 12:00 noon |
| I am not sure | WhatsApp 310 315 7384 · Llamar 310 315 7384Monday to Friday 7:30 a.m. to 5:30 p.m., Saturdays 8:00 a.m. to 12:00 noon |
Manizales
Carrera 23C # 64-97, sector Palogrande, frente al hotel Estelar
Conmutador (606) 893 0808, opción 1
| Appointments and authorizations | WhatsApp 316 023 2715 · Llamar 316 023 2715Monday to Friday 8:00 a.m. to 12:00 noon and 1:00 p.m. to 5:00 p.m., Saturdays 8:00 a.m. to 12:00 noon |
|---|---|
| Surgery | WhatsApp 318 782 5749 · Llamar 318 782 5749 · programaciondecirugiamanizales@gmail.comMonday to Friday 7:00 a.m. to 12:00 noon and 1:00 p.m. to 5:00 p.m., Saturdays 8:00 a.m. to 12:00 noon |
| Diagnostic tests | WhatsApp 311 709 9561 · Llamar 311 709 9561 · programaciondxmanizales@gmail.comMonday to Friday 7:00 a.m. to 12:00 noon and 1:00 p.m. to 5:00 p.m., Saturdays 8:00 a.m. to 12:00 noon |
| Optical shop | WhatsApp 316 010 4773 · Llamar 316 010 4773 · opticamanizales@gmail.comMonday to Friday 7:30 a.m. to 6:00 p.m., Saturdays 8:00 a.m. to 11:30 a.m. |
| Requests, complaints and compliments | WhatsApp 317 668 1860 · Llamar 317 668 1860 · prioirizacionmanizales.cleo@gmail.comMonday to Friday 7:30 a.m. to 5:30 p.m., Saturdays 8:00 a.m. to 12:00 noon |
| I am not sure | WhatsApp 310 315 7384 · Llamar 310 315 7384Monday to Friday 7:30 a.m. to 5:30 p.m., Saturdays 8:00 a.m. to 12:00 noon |
Armenia
Carrera 12 # 0N-20, edificio Medisalud, pisos 1, 2 y 3
Carrera 12 # 0N-75, Clínica del Café, piso 5 (diagnostics, surgery and the pharmacy)
Conmutador (606) 731 4646, opción 1
| Appointments and authorizations | WhatsApp 312 212 6902 · Llamar 312 212 6902Monday to Friday 7:00 a.m. to 5:00 p.m., Saturdays 8:00 a.m. to 11:30 a.m. |
|---|---|
| Surgery | programacionestudiosarmenia@gmail.comMonday to Friday 8:00 a.m. to 12:00 noon and 1:00 p.m. to 4:00 p.m., Saturdays 8:00 a.m. to 11:30 a.m. |
| Diagnostic tests | WhatsApp 315 893 6649 · Llamar 315 893 6649Monday to Friday 8:00 a.m. to 11:00 a.m. and 2:00 p.m. to 4:00 p.m., Saturdays 8:00 a.m. to 11:30 a.m. |
| Optical shop | WhatsApp 318 462 6351 · Llamar 318 462 6351Monday to Friday 7:30 a.m. to 12:00 noon and 1:00 p.m. to 6:00 p.m., Saturdays 8:00 a.m. to 11:30 a.m. |
| Requests, complaints and compliments | siauarmenia4@gmail.comMonday to Friday 8:00 a.m. to 11:00 a.m. and 1:00 p.m. to 4:30 p.m., Saturdays 8:00 a.m. to 11:30 a.m. |
| I am not sure | WhatsApp 310 315 7384 · Llamar 310 315 7384Monday to Friday 7:30 a.m. to 5:30 p.m., Saturdays 8:00 a.m. to 12:00 noon |
This is not an emergency line
All our lines are staffed during business hours. If you have sudden vision loss, severe eye pain, trauma, or a chemical splash in the eye, go to an emergency department immediately or call 123, Colombia's emergency number.
For requests, complaints and claims:complaints and patient services channel
